This policy explains what information Canada Steel and Casing Imports Inc. (“CSACI”, “we”) collects through csacimports.com, how we use it, and the choices you have. We are headquartered at 50 Clegg Rd, Markham, ON L6G 0C6, Canada, and handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Request-for-quote and contact details. When you submit our RFQ form or email us, we receive the information you provide — company name and address, representative name, email, phone, project reference, delivery destination, your message and any files you attach.
- Site analytics. We use Google Analytics 4 to understand how the site is used — pages visited, approximate location derived from an anonymized IP address, device and browser type, and interactions such as catalogue downloads or quote requests. Analytics cookies are set when you visit the site.
How we use it
- To prepare and send quotations, acknowledge enquiries and correspond about your requirements.
- To arrange supply, logistics and documentation if a quotation becomes an order.
- To understand site usage and improve our content and products.
We do not sell personal information, and we do not use your information for third-party advertising.
Who we share it with
Information is shared only with service providers that operate the site and our correspondence — our hosting provider, email delivery service and Google Analytics — and, where an order proceeds, with the mills, inspection agencies and logistics partners needed to fulfil it. Each receives only what is necessary for their role.
Cookies and analytics choices
Analytics cookies are used to measure site traffic. You can block or delete cookies in your browser settings, or opt out of Google Analytics across all websites with the Google Analytics opt-out browser add-on.
Retention
RFQ and correspondence records are kept for as long as needed to serve the enquiry and meet commercial and legal record-keeping obligations. Analytics data is retained per Google Analytics' standard retention settings.
Your rights
You may ask us what personal information we hold about you, request a correction, or ask us to delete information we no longer need. Write to admin@csacimports.com and we will respond promptly.
Changes
If this policy changes, we will post the updated version here with a new “last updated” date.
Contact
Canada Steel and Casing Imports Inc.
50 Clegg Rd, Markham, ON L6G 0C6, Canada
admin@csacimports.com